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Handoff guide

After your website is delivered

A basic guide to using your finished site. It is not a full training course.

Opening your site

Your web address is listed in your handoff notes. Bookmark it on your phone and computer, and open it once on each to check it looks right.

Checking inquiries

Your handoff notes say where form requests arrive (for example your email inbox). Check that inbox regularly, including spam, and reply from your own account.

Domain and hosting

Domain and hosting accounts are in your name wherever possible, and you pay those providers directly. Keep the logins safe and watch for renewal emails.

Payments

If your site links to a payment or booking tool, money goes to your own account with that provider. Their fees and payouts are managed in your account, not by Digital Certificate.

Support and change requests

For small edits, Website Care is optional at $50/month. Anything beyond the agreed scope is quoted before work starts. Contact details are in your handoff notes and on the Start a Project page.

Want a guided session?

Guided Walkthrough is $100 per session, by request only and subject to confirmed availability. Ask for one through the questionnaire.

Request a session →